Overview
Scottsdale, Arizona—renowned for its golf resorts, luxury spas, desert experiences, and nightlife—draws thousands of summer visitors each year. With rising tourism comes a swelling inventory of STRs, many of which feature summer friendly features like air-conditioning, private pools, and more. While these amenities offer vacationers much-needed relief from the desert heat, they also pose unique challenges for local officials, particularly when it comes to enforcing safety codes and preventing unauthorized parties.
To protect residents and maintain order, Scottsdale launched a dedicated STR Police Unit that focuses on code enforcement elements such as party prevention, pool safety, and licensing compliance. As the city’s STR footprint expanded rapidly, enforcement efforts began to strain. The team needed a smarter, scalable approach—and turned to Rentalscape, from one of the top Govtech companies, Deckard Technologies.
Challenges
Scottsdale was seeing more listings, more parties, and more public complaints— especially during the summer high season. Reports of unsafe pool conditions, missing safety barriers, and large gatherings at unlicensed properties were increasing. Traditional enforcement methods couldn’t keep pace.
“We use Rentalscape non-stop… I’m always looking at it, all day long.” says Katie Wolkin, Police Aide for the Scottsdale Police Department. “Rentalscape lets us spot illegal rentals, cross-check pool safety, and match listings to social media promotions. That’s huge for prevention.” The team needed more than just visibility they needed a way to proactively prevent incidents, streamline communication, and quickly flag high-risk properties across multiple departments.
solution
Introducing the Rentalscape short term rental management system
Scottsdale implemented Rentalscape, powered by Deckard Technologies to bring clarity and control to short-term rental management. Using this advanced government property management software, officers now:
- Match booking calendars to social media flyers to identify illegal party promotions
- Scan listing images to detect properties without pool fences or required safety features
- Cross-reference registration data with active listings to flag unlicensed operators
- Share findings with planning and licensing teams through centralized workflows
Rentalscape’s seamless integration with city processes has enabled Scottsdale to address violations before they escalate, making compliance proactive instead of reactive.
IMPACT
GovTech Strategy Delivering Real, Localized Impact
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Issued 1,300+ STR citations
Identified 2,800+ STR properties with pools
Program strengthened
through smarter interdepartmental coordination.

“We’ve created a playbook for party prevention—starting with school officers monitoring campuses, then tracking posts, verifying listings, and shutting down events before they start.”
Katie Wolkin
Police Aide for the Scottsdale, Police Department, AZ