How San Bernardino, CA uses Rentalscape for effective STR management.

17 Jul, 2025

Overview

San Bernardino County's diverse landscapes draw millions of tourists, boosting local businesses and events like the Stagecoach Festival. However, this tourism influx challenges the county's peaceful environment. With over 5,000 short-term rentals, city managers are seeking ways through leading GovTech companies and government property management software like Rentalscape to balance the economic benefits of tourism with the needs of long-term residents. 

Challenges

Short-term rentals are vital to San Bernardino County’s tourism economy, contributing tax revenue and accommodation during peak tourism. But with issues like noise, parking, and trash impacting community standards, they needed a GovTech software solution for short-term rental compliance, and better communication through government property management software.

solution

Introducing the Rentalscape short term rental management system

San Bernardino County adopted Rentalscape, Deckard Technologies’ flagship solution and the leading choice amongst other top GovTech companies for short-term rental compliance. Their personalized strategy included implementing a 24/7 Complaint Hotline to ensure compliance, uphold community standards, support municipal property tax software functions, and enhance residents' peace of mind. 

In 2024, 1,880 STR-related complaints were managed, demonstrating proactive governance, improved transparency, and scalable government property management software in action.

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IMPACT

GovTech Strategy Delivering Real, Localized Impact

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issues were logged and resolved

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STR permits are currently issued in San Bernardino County (approx.)

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STR notice of violation & citations were issued in 2024

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“Every community is unique. That’s why Deckard Technologies tailors its GovTech property management software to local strategies, empowering cities like San Bernardino to manage short-term rentals with precision, flexibility, and confidence.”

Nick Del Pego

Chief Executive Officer

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